Privacy Policy

Last updated: January 1, 2025

Information We Collect

We collect name, email, phone number, business name, UPI ID, and transaction data when you register and use PayNexus. We also collect technical data like IP addresses and browser information for security purposes.

How We Use Your Information

Your data is used to provide and improve our payment services, verify your identity, process transactions, send service notifications, and comply with legal obligations under Indian law including RBI guidelines.

Data Security

All sensitive data including UPI IDs and API keys are encrypted at rest. API communications use TLS 1.3. We never store full payment credentials. Our systems undergo regular security audits.

Data Sharing

We do not sell your personal data. We may share data with banking partners for payment processing, government authorities as required by law, and service providers under strict confidentiality agreements.

Cookies

We use session cookies for authentication and analytics cookies to understand usage patterns. You can disable cookies in your browser, though some features may not function properly.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact privacy@paynexus.in. We will respond within 30 days.

Data Retention

Transaction records are retained for 7 years as required by Indian financial regulations. Account data is retained until deletion request or account closure.

Contact

For privacy concerns: privacy@paynexus.in · PayNexus Technologies, Maharashtra, India